Publicly available information

All the bits and pieces you need to know to make safe, informed decisions.

This document sets out the information that Bright Mortgages and Insurance is required to make publicly available in accordance with the Financial Markets Conduct Regulations 2014.

An overview of our business

KG Welsby Limited is a financial service provider which operates under the ‘Bright Mortgages and Insurance’ brand.

Bright Mortgages and Insurance provides financial advice to our clients.

  • Our advisers are Financial Advice Providers under the Financial Markets Conduct Act 2013 and are registered on the Financial Service Providers Register (FSPR).

  • The Financial Advisers you can search for on our website work for Bright Mortgages and Insurance. They are not independent contractors.


Licensing information

Bright Mortgages and Insurance is a registered Financial Service Provider (FSP1002905), operating under our own Financial Advice Provider licence issued by the Financial Markets Authority (FMA).

Bright Mortgages and Insurance and its’ advisers are authorised under this licence.


Scope of this Publicly Available Disclosure

This document sets out some information about Bright Mortgages and Insurance and Financial Advisers engaged by Bright Mortgages and Insurance, as required by the Financial Markets Conduct Regulations 2013.

Each adviser has their own Disclosure Guide. These are not available on our website but are provided on request and otherwise are provided by the Financial Adviser when they are engaged to provide financial advice by a current or prospective client.


In this Disclosure Statement, we refer to Bright Mortgages and Insurance's Publicly Available Information Disclosures and the Financial Adviser’s Disclosure Guide collectively as the “Adviser Disclosures”.

Financial Advice and Product Providers

Bright Mortgages and Insurance and its' financial advisers provide financial advice directly to clients. We provide financial advice about Life, Living and Health Insurance products and Lending products. We only provide advice about products from providers we are certified and registered with.

The Adviser Disclosures:

  • Set out the specific products that they can provide financial advice on;

  • Set out the relevant product providers.


Fees and Expenses

In general, our service is free to clients as the product providers pay us a commission on completed business. Occasionally, where a provider does not pay us a commission, we may need to charge a fee. Fees will always be justified by the amount of work involved in the transaction/advice and will be clearly explained up-front for the Client to agree to before proceeding.

Conflicts of Interest

Bright Mortgages and Insurance is required to disclose any interests which a client may expect to materially influence the financial advice a client may receive from Bright Mortgages and Insurance.

Commissions & incentives

If a client receives advice from a Financial Adviser in relation to an insurance product and the insurance application is accepted, Bright Mortgages and Insurance may receive a commission payment from the applicable insurer.

Additionally, where a Financial Adviser refers a client to Tower Insurance for their insurance needs or refers a client to XE Money, Prospa NZ, Koura Wealth or other providers as applicable for their other financial needs, Bright Mortgages and Insurance may receive a referral payment. Bright Mortgages and Insurance manages the potential conflicts of interest arising as a result of these payments by ensuring:

  • Commission payments are disclosed to clients.

In relation to lending products, Bright Mortgages and Insurance may receive a commission payment from the applicable lender if a loan arranged by a Bright Mortgages and Insurance adviser is advanced.

Payments for both lending and insurance commissions may include an upfront payment, together with an ongoing renewal or trail payment. More information about those commissions, and any other incentives they may receive, is set out in the Adviser Disclosures.

Other interests 

  • There are no other interests to disclose.


Complaints and Dispute Resolution

If you have a complaint about the financial advice or the service you’ve received from Bright Mortgages and Insurance please lodge a complaint with us. Information about our complaints process can be found in our Adviser Disclosures.

In the first instance, please lodge a complaint by emailing complaints@makeitbright.co.nz, or lodging a complaint directly on our website here. Include as much detail as possible about the nature of your complaint, and what you'd like to happen to resolve the complaint. We will acknowledge receipt of your complaint within two business days, and register your complaint in our Complaints Register. We will investigate your complaint and aim to provide a response to you within seven working days of acknowledging receipt of your complaint. If we need more time to prepare our response, we'll let you know.

If we cannot agree on a resolution you can refer your complaint to our external dispute resolution service. This service is independent and will cost you nothing and will assist us to resolve things with you.


Details of this service are:
Insurance and Financial Services Ombudsman
Phone: 0800 888 202
Email: info@ifso.nz

Our Duties
Bright Mortgages and Insurance are bound by and support the duties set out in the Financial Markets Conduct Act 2013. 

These duties are:

  • Meet the standards of competence, knowledge, and skill and the standards of ethical behaviour, conduct, and client care set out in the Code of Professional Conduct for Financial Advice Providers.

  • Give priority to the client’s interests.

  • Exercise care, diligence, and skill.